Terms & Conditions

Connecting Living Spaces

In the following contract of sale, the term ‘Seller’ shall mean ‘Adore More Ltd. a company with registration no C83900 and the term, ‘Buyer” refers to the person or persons affecting the purchase from the Seller and/or any person acting on his/her behalf.

1. On taking measurements we will reduce clearance from the smallest width and height of the aperture. The necessary clearance is required to fit the product in the aperture and level it correctly. The amount of clearance required is decided by the Seller.

2. Any changes requested for by the Buyer after signing of the contract shall be quoted for separately and agreed to by both parties. Such changes will influence the agreed date of delivery. In the case of products requiring installation it is the Buyer ‘s responsibility to have the room ready from all ancillary trades’ necessities for the installation.

3. If for any reason whatsoever the Buyer cannot accept delivery on the date communicated to him by the Seller, the Buyer will become liable to a storage charge. Furthermore, the Buyer shall affect all payments as agreed, as if the delivery has been affected.

4. Payment of goods must be affected prior to delivery as indicated on Sales Order. On receipt of payment the Buyer will be contacted to set date for delivery and installation. If the Buyer takes X amount of days or weeks to effect delivery payment, such amount of days or weeks will be added to the delivery and installation period agreed on signing the Sales Order.

5. The product is to be inspected by the Buyer upon delivery and any claims are to be notified to the Seller within 24 hours from delivery. No claims will be entertained by the Seller after the 24 hours period elapses.

6. Wood being a natural material, variations in colour, wood grain and finish will occur.

7. The prices agreed upon for joinery works and other interior decorations are intended for fixing into properly prepared masonry unless otherwise stated in writing The Seller is not responsible for correcting or making good any misalignment, distortions or deficiency in the building structure, flooring, plasterwork and decoration, unless such services are specifically requested by Buyer and agreed upon beforehand at order stage in writing.

8. Each order shall be considered separate and distinct from one another.

9 . Prices quoted are inclusive of Tax at current rates and are only valid for six months from date of deposit. The Seller also reserves the right to alter the price should the product price and tax rate change. Deposit is not refundable.

10. Were delivery of products is affected by the Seller, this is strictly to ground floor levels, subject to accessibility of the premises. If the use of a crane or any other lifting equipment is required, the cost of hiring such equipment will be borne by the Buyer. Any permits required shall be the Buyer’s responsibility and cost.

11. The Buyer has the full responsibility to make sure that the site where the installation will be carried out by the Seller, has no health and safety hazards. Any health and safety hazards are the responsibility of the buyer to be rectified according to the health and safety guidelines applied by local Maltese authorities, prior to the delivery of the goods from the Seller.

12. In the case that the Buyer does not rectify health and safety hazards, the Seller will have to cancel or even stop the ongoing installations on the site.

13. The Seller shall process personal data in line with the Data Protection Act (CAP.586) and Directive 95/46/EC (GDPR). As our terms and conditions state, by entering into our standard invoice payment terms, the Buyer agrees that invoices not settled within the terms agreed, the Seller reserve the right to register this default with Creditinfo Malta Ltd. and interest at 8% will be charged on any overdue balances as per Legal Notice 272 of 2012.

14. Any Products Installed are Property of the Seller until Fully Paid

WARRANTY

All products are covered against manufacturing defect i.e. a flaw in the product design, materials or workmanship that causes the product to no longer function.

Reports with broken products or parts may not be covered by the guarantee as the seller will need to see if product is defective or has been misused. The Guarantees will only be in effect if the necessary occasional maintenance has been done by the buyer. Rust on hardware is not considered to be a defective product and any necessary preventive maintenance should be done by the buyer, therefore any reports for rusty hardware will not be covered and charges will apply accordingly.

Products have a limited warranty period, as follows.

12 years on White Koemmerling and Artevo, uPVC Profiles, excluding gaskets.
10 years on Coloured Koemmerling and Artevo, uPVC Profiles, excluding gaskets.
10 years on glass insulation
2 years on Hardware of exterior apertures excluding handles.
2 years on White or Coloured Aluminum Profile in Schuco and Elvial.
2 years on Glass railing
No guarantee applies on any type of net
No guarantee applies on wooden apertures
1 year on labour for any product. After 1 year a site visit charge will apply.

DELIVERY TIME

Delivery time commences after measurements are taken by our personnel and new updated Sales order is signed by the client. Below delivery times do not include the expectancy time for installation. Our Manufacturers will close for their shutdown periods during the full months of August and December, therefore if your order is between these periods, you would have to include an additional 4 weeks to your order delivery times below.

The below delivery times are only an indication of the delivery time, and in no way are a guaranteed agreed delivery time. Delays may occur due to shipping / shortage of raw material or any other reason beyond our control.

PVC Apertures

White or Colours 032, 052, 058, 016, 021, 085, 167 and Met brush Silver: approx. 12 weeks
all other Colours and dual Colours: approx. 18 weeks
Arches and louvers white and standard colours: approx. 16 weeks
Non standard colours: approx. 20 weeks

Aluminium Apertures